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868 Broadview Avenue, Toronto, ON M4K 2R1, Canada

(416) 463-2573

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hoerner.ca
5
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i called to arrange a toilet installation two weeks ago and dave came to install it last week and remove my old toilet. he was on time, fast, tidy, and took the old toilet away. it was a little pricey, but easy overall!

hoerner.ca
5
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two years ago, i had a brand new furnace put into my basement. i recently found out my furnace was leaking small amounts of water into my basement. i asked my friend who works in plumbing to recommend me someone, and he told me about hoerner heating and plumbing.i had them replace my furnace's hose, which was causing the leak. they were very friendly too.

hoerner.ca
5
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the on call technician came out on a sunday at 11pm at night for a no heat call. he was very informative, helpful and friendly. he fixed the problem and gave the furnace a complete check, even though it was very late in the evening. we were very happy with his work.

hoerner.ca
5
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i've had hoerner heating and plumbing do various jobs on our home and i even referred them to my workplace as well. they are fantastic. highly professional, efficient, and effective. every aspect of the experience of working with them, from the quote/estimate to the work itself, and the clean up after was all smooth and completely well managed. i highly recommend them.

hoerner.ca
4
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hoerner heating & plumbing is our go-to team to keep our old house working properly. they're responsive and friendly. they've not only helped us fix problems but prevent new ones too!

hoerner.ca
5
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hoerner heating is fast, friendly and reliable. my heating and plumbing needs are always met in a timely manner by staff who are knowledgeable and friendly. they are thorough and patient in their assessment and the job is always done well!!

hoerner.ca
5
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we had multiple jobs done at our new house and couldn't be happier with the outcome. reliable service, friendly, hardworking and knowledgeable technicians and staff; we would readily recommend hoerner plumbing to our friends and family.

hoerner.ca
5
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thanks tracey, and thank you felix. i never imagined a plumber could come so fast, and on time, and able to diagnose the problem and fix it (with replacement parts on hand! no need to schedule a second visit!) in so short a time. what is your secret sauce?!i meant to add, i appreciated that felix took his boots off when coming into the house, without me even having to ask. he relieved the customer of the awkward need to ask him to take his boots off, and that alone gets top customer service points.

hoerner.ca
5
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i use hoerner's for all my plumbing issues. they are always quick to respond ( within 2 hours) and are friendly, quick and reliable. i will not hesitate to use them in the future.

hoerner.ca
5
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We are very happy with the services provided by your company. Your expertise, good price, and flexible scheduling deserve a 5 star rating. We would not hesitate to recommend your company to anyone requiring plumbing services.

hoerner.ca
5
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hoerner plumbing did comply with their 6 pledges.i was renovating my bathroom and hoerner plumbing helped me complete the renovation by doing all the plumbing reworks and connections. hoerner plumbing did a fabulous job, they were quick and professional. i would highly recommend hoerner plumbing.

hoerner.ca
5
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we have been using hoerner plumbing for all our plumbing and heating needs for years now. they are quick to respond, entirely delightful to work with, and thoroughly professional!regards beth.

hoerner.ca
5
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we are very, very pleased with the job andrew, kyle, felix and andre of hoerner heating & plumbing did. the company does excellent work. we will be in touch again.regards, c & b

hoerner.ca
5
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we have been using hoerner heating for over 15 years. we have found their work to be exceptional. they have solved all our heating and plumbing issues quickly and reliably.

hoerner.ca
5
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From Tracey's friendly, helpful and informative voice on the phone to the plumber, Mike's, excellent, efficient service and advice, my repair was easy, fast, reasonable price. After trying to reach other plumbers for over a week, Hoerners was there for me. I will immediately return to them the next time I need help.

hoerner.ca
5
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metropolitan community church of toronto has used hoerner heating and plumbing for a number of years now. we have always found them to respond quickly give a quote and get the job done efficiently and always leave the job site clean. we will continue to use them.brian woodlockfacilities manager416-406-6228 ext 179metropolitan community church of toronto

hoerner.ca
5
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as usual, hoerner plumbing was quick and expert in their work. i have used hoerner for over 30 years from major renovations to small jobs like this one--all have been superb.

hoerner.ca
5
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hoerner was the only company able come out after the ice storm this christmas to resolve a furnace that would not reboot after the power outage. everyone was very helpful.

hoerner.ca
5
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hoerner plumbing has done my plumbing for at least 30 years. they are always professional and get the job done neatly and as quickly as possible. i highly recommend them.hoerner plumbing complied with all 6 pledges.

hoerner.ca
5
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a water pipe in my kitchen burst last january. in order to avoid the same problem happening again next winter i was told that the water pipes had to be rerouted away from the uninsulated outer walls of my house. mike, an excellent plumber from hoerner came and carefully explained the whole required process to me and gave me better, more money saving advice than a previous plumber from a different firm. i found mike to be a skilled and personable gentleman who really likes his work and speaks well of the company he works for! this is something rare these days, a guy who enjoys and takes pride in his work! and the praise doesn't stop there...tracey who manages things at their head office stayed in touch and answered my million questions patiently and even checked in with owner andrew when i needed a bit more plumbing advice....he even came by as well just to put my concerns about a separate issue to rest...and finally, mike's colleague/assistant, calvin, deserves an honourable mention as well...he too was a competent professional!so there you have it: five stars for hoerner heating & plumbing!!i will definitely recommend them to friends and call them again (although i hope i won't need to for a very long time! ;>). thank you!!!

hoerner.ca
5
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after receiving a quote of $1200 from another plumbing outfit, we tried hoerner, who was recommended by our real estate agent. mike came to our home, was honest about the repair that needed to be done (and those that didn't, which were included in our previous quote). they came by the following day, were organized, pleasant, and diligent in completing the work and troubleshooting some of our other plumbing issues, and at a reasonable cost. i would highly recommend this company for your plumbing needs! thanks hoerner!

hoerner.ca
5
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it just occurred to me today to write about hoerner plumbing, we've been using them for 10 years and have been extremely happy with them. today they replace a massive section of the waste pipe from our 2nd floor down to the basement. the guys are all very nice, really good at what they do, fast to respond to calls and get the job done. even nicer is the fact that we often get the same guy coming to our house so he really knows the place and asks about how the past jobs are holding up....i wouldn't hesitate to recommend them.

hoerner.ca
5
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hoerner heating and plumbing have saved our skins many times. from new gas lines to snaking out the main drain when things were not flowing in our favour. they are quick, consistent, reliable and clean. no surprises.thanks hoerner'schuck

hoerner.ca
5
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superb service from andrew, brad and felix. they were excellent to work with, very well priced, and they worked on time and trustworthy. i had a few other companies advise as to what i needed but they were the most accurate and did not over sell.

hoerner.ca
5
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we have used hoerner heating and plumbing for the past 8 years. they have installed and serviced our boilers of different makes, including viessman. they have always done an extremely accurate and professional job. whenever we had an emergency they came promptly to fix the problem.

hoerner.ca
5
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when i called hoerner plumbing, i was impressed with the quick response, and friendly representative. what impressed me even more, was a commitment to a 2 hour appointment. what.i dont need to wait in a day, this is a first.would they keep to that commitment? they did come in that 2 hour window, and even called to confirm before they arrived. i was amazed.when the technician arrived, he placed covers over his shoes to keep the place clean, quickly diagnosed the problem, and resolved the issue. he was also polite and personal.i recommend hoerner plumbing to everyone.

hoerner.ca
5
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"I was very happy with the Hoerner work being done and the technicians. I wanted to make sure you all knew how much I appreciated your hard work and friendly attitudes." attitudes

hoerner.ca
5
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we called hoerner to look at a small leak in one of our rads, and to service our boiler. the technicians arrived on time and were professional, efficient and clean. they completed the work quickly and correctly, and made sure i understood what they had done. i would definitely recommend hoerner to my friends and family.

hoerner.ca
5
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on a recent saturday evening my water heater broke down; water all over the place and no hot water in taps. i called numerous services and the only one to promptly respond was hoerner. dylan egan, a representative of the company arrived, with a refreshingly professional, efficient and understanding manner. we were extremely pleasantly surprised. this quick response and high level of empathy was beyond our expectations. we definitely would use hoerner again and ask for the same technician.d. berndorff, toronto

hoerner.ca
5
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we have depended on hoerner to do the plumbing in our old house for years, most recently for a hole found in our main drain pipe under our home.we've continued to use this company as they are trustworthy, they do good job, and are reasonably priced. in addition they are very professional while also being very friendly and easy to work with. we have absolutely no complaints and recommend them highly.

hoerner.ca
5
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i always use hoerner for all of my own plumbing needs in addition to recommending them to all of my real estate clients for their needs. their prices are reasonable, but more importantly they are competent, they come when you call them, if there is follow up required, they respond right away, they show up when they say they are going to, and the service always costs what they say it is going to cost. there are no surprises with hoerner and i'd give them 12 stars out of 10 if i could.

hoerner.ca
5
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hoerner came over quickly after our water was shut down. they took their time doing an exhaustive diagnosis leaving no questions unanswered and then repaired this issue improving the design as they did

hoerner.ca
5
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top quality work by courteous, knowledgeable professionals. hoerner's installed our furnace and radiators and has serviced both for years. their employees are smart and dedicated. we would highly recommend them.

hoerner.ca
5
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dave was right on time, he knew his stuff and was happy to show and tell us what he was seeing and doing. he was efficient, polite and fixed our problem. he charged a fair price - even a little less than expected.

hoerner.ca
1
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this review is a couple years late but we're still dealing with the poor workmanship so i'm finally getting around to writing this.we hired hoerner to install a dishwasher. it involved running new tubing to the water pipes in what should've been a routine procedure.we didn't notice until a few months later but the tubing was positioned in such a way that a bend had started to form in it preventing the water from draining. much like if you bend a garden hose to stop the flow of water. we were able to straighten it out a bit and didn't have any more problems for another few months. every once in a while we'd have to go down and straighten it as best we could.as is life, we just never got around to contacting hoerner within the warranty period. i did call to see if they'd perhaps stand behind their work even after the warranty period but i never received a call back so i took that as a 'no'.now we have to replace the tubing and try to install it properly as it's kinked so much that we are now unable to straighten it out.

hoerner.ca
5
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we have been relying on hoerner ever since we were novice homeowners with a plumbing problem. and now we would not willingly turn to anyone else. over the years hoerner has been to our home for a variety of problems big and small. they have always responded promptly and fixed the problem with no fuss, no muss and pats for the cats. occasionally we have needed to co-ordinate with other trades and hoerner has always gone out its way to meet our needs and timeframes. i called at 8 a.m. the other morning with a very tight timeframe because the water heater was leaking. dylan was here half an hour later to move the laundry tub to give access to the water heater company. they have always been pleasant to work with, regardless of whether we had a serious leak in the ceiling or just needed a toilet handle replaced. i recommend them unreservedly.

hoerner.ca
5
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we've been using hoerner for over 25 years and are very happy with their service. our building is over 100 yrs old so it can be a challenge at times. the girls in the office are always friendly and a pleasure to deal with. andrew and his crew are knowledgeable, professional and most important, trustworthy. the fact that they have the keys to our bldg. shows just how much we trust them. for me what's really important is the fact that i can call them anytime, 24/7, for any emergency situation and i know someone will be on call to follow up and fix the problem.

hoerner.ca
5
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in the midst of a difficult renovation hoerner's was a pleasure to deal with. they were professional, timely and efficient. martin was pleasant and performed the job with obvious skill which made that part of the renovation worry free. their pricing was reasonable as well.

hoerner.ca
5
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just wanted to send you a note to let you know im home. i am so thankful for the work that was done! it looks great (although i have no idea how it all works!) - but i have heat and hot water and thats all that matters to me! they fixed the piping on my balcony that was an issue and everything is working perfectly. my brother was very impressed with the work they did and their professionalism. you guys have been terrific and i appreciate all that you did - amazing customer service.thank you again - i will highly recommend you all to anyone!! i have the sign on my lawn and hopefully i will get the chance to let my neighbours know what you have done for me!

hoerner.ca
5
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i have been a steady customer of hoerner heating and plumbing for many years. as a professional engineer i demand exacting standards for any work performed on my home, and i am pleased to report that andrew hoerner and his team have never let me down. they use only the highest quality materials, their workmanship is excellent, they are efficient and friendly, they always clean up after finishing a job, and their pricing is fair. furthermore, they always stand by their work and quickly attend to any issues. i am more than pleased to recommend them without reservation. they are considered a gem in our neighbourhood.frank r. f,ph.d., p.eng.

hoerner.ca
5
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hoerner plumbing has done several jobs for me over the years but last year they installed a new mid efficiency boiler gas furnace for me. i have always found their prices to be in line or a bit less expensive than others, and this job was no different with their quote a bit lower than others.they arrived on schedule, did the work quickly but carefully, did not leave until they were sure everything was running properly and cleaned up afterwards. billing was exactly as quoted with a few minor things thrown in for free. in fact, they sent me a christmas card afterwards with a $5 tim card. andrew, the owner, and his staff are always friendly and pleasant, happy to explain the work. there was a minor follow up issue this year which they correctly quickly and promptly with no extra charges.

hoerner.ca
5
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once again, prompt professional service from these trusted plumbers. on time, professional installation, spotless cleanup. our serviceman dylan was a pleasure to deal with. what more could you ask for? thanks!!

hoerner.ca
5
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my toliet wouldn't stop running and i called hoerner plumbing and they were amazing! they were prompt, courteous and knowledgeable. keep up the great work! thanks for being so available and easy to book appointments with.

hoerner.ca
5
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i called hoerner to take care of a dripping shower (one of those moen cartridge jobs). i'd tried to replace the cartridge myself, but when it proved resistant i decided it was best to call a pro rather than break something. well the guys from hoerner turned up on time, were very polite and respectful, did an ace job and were also quite willing to tackle a couple of other minor things on the spot. no question i will use them again.

hoerner.ca
5
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hi tracey, i want to tell you how impressed we are with your staff,mike and felix . they did a fabulous job and were very professional and friendly . they work so hard!thanks, georgette

hoerner.ca
4
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dave from hoerner was really really helpful and found a solution that actually cost less money. works looks great and is guaranteed for 6 months. i'll use them again. saved me $75 isn in the end...

hoerner.ca
5
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just our annual furnace checkup this time, but we have used hoerner for many years for plumbing and furnace work.they are always helpful and reliable.we heartily recommend them.gord and katy

hoerner.ca
5
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hoerner installed a wb faucet in our kitchen in 2006. it was leaking so they came back, took a quick look & agreed to replace it - although there were some small problems & a 2-week wait for a new part, their service was great & their willingness to go beyond the strict terms of the warranty was greatly appreciated.

hoerner.ca
5
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solid company. arrived on time, workers were professional and knowledgeable. work was completed efficiently and on budget and the rooms were left as clean as when they arrived. i have no issues recommending hoerner. they met all of our expectations and all of their promises.

hoerner.ca
5
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since 2004, we have been very happy customers of hoerner heating & plumbing. our old cast iron hot water radiator heating system has served us well under their care. last year we had them install a new high efficiency boiler to replace our 30 year old one. the new boiler is indeed more efficient, precise and quieter than the old one. i trust andrew's judgment. he has always been a thorough researcher and a thoughtful, conscientious problem solver when dealing with our heating system dilemmas. hoerner is also our go-to service for plumbing needs such as new toilets and faucets, and leaking pipes.hoerner has professional, knowledgeable and friendly staff. they are prompt and courteous. the office is very responsive - there is always a real live person answering the phone! i feel that they know us, and the quirks of our old house, which is a comfort. we are definitely in good hands!"

hoerner.ca
5
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during the ice storm i found myself with a flooded bathroom, a broken toilet and water dripping into my basement, nothing to do with the storm however.. even though they were working 16 hour days hoerner agreed to come and fix the problem. they came and fixed the toilet, snaked the drain and promised to return at my convenience in the new year to fix the problem permanently. before they left i mentioned a foul smell in my laundry that started just after i had some weeping tile work done on the side of my house. they said they would check it out when they came back. last week kyle and david returned to inspect the pipes with a camera and make any necessary repairs. what they discovered was a "laundry list" of plumbing errors. broken clay pipes clogged with roots, an uncapped drain that was a health hazard, and my laundry room a mess of not to code plumbing and the cause of the odour. over the next four days they replaced broken pipes, which required digging up most of my basement floor, installed a sump pump in the laundry room, and re-plumbed the entire room to not only bring it to code but also by rerouting some pipes made it a safer and more efficient space. last but not least, no more foul smell! both kyle and david were great, they went above and beyond, moving carpeting and shelving that i couldn't manage, covering everything in plastic to protect the rest of my basement. more than anything it gives me great peace of mind to know that everything is now up to code and safe!thanks, heather

hoerner.ca
5
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the plumbers were punctual, gave me an advance quote and kept the job site clean. they communicated throughout the process and i could pay by credit card. they came prepared with all the parts and problem solved when they encountered challenges.

hoerner.ca
3
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two people attended the job, on time as promised. job well done but too expensive.

hoerner.ca
5
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the folks at hoerner heating and plumbing have always been courteous and prompt to respond to any requests we have had. they are truly professional and do quality work. i have happily referred them to friends over the years.

hoerner.ca
5
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we have used hoerner plumbing for eight years.their staff are always helpful and have done excellent work everytime. courteous and efficient, they live up to their advertising claims. great service and we recommend them highly.

hoerner.ca
5
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i had some water come up from the floor drains in our basement. i called hoerner heating and plumbing. the call was put in on a saturday and i was called back within the hour. the backwater valve was installed in the summer by hoerner's and i needed to find out if this was part of the problem. dylan called and told me he would be there in a couple of hours. he was at another job. he called a couple of hours later to say he would be there in a few minutes. i couldn't find the receipt for the work but he remembered the job.without going into too much detail, he tested the backwater valve. he recognized that i needed whatever information that he could provide; so he showed me what he was investigating and explained everything to me. the valve was not the issue and further investigation will be done regarding our downspout disconnection. he was very thorough and charged me with the regular call out fee and not any labour.we have had hoerner's take care of a dishwasher issue, and replace a toilet. on every occasion their response time was excellent. all the plumbers i have dealt with have been extremely professional and courteous. i wouldn't hesitate to recommend them to family or friends.

hoerner.ca
5
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The two gentlemen who came out to the service call were very polite and super helpful. They suggested we not touch the valves anymore since they are about 90 years old to avoid breaking them...if we get hot open a window. They tightened up a small bolt on the leaking rad, at no cost. They then removed a huge rad from our basement that was rusted and leaking. Thankfully we had them come because the rad was ready to give out anyway since one of the base mounts had been removed.

hoerner.ca
5
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drain back up at my parents house. dave came on a saturday within an hour of calling and solved my parents problem. thank you dave and hoerners for answering the phone on saturday.

hoerner.ca
5
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replaced sewer pipes in basement and new toilet. pulled up the wet carpet and replaced it when finished. clean, professional and very resonably priced. good old fashioned service. no fuss, no muss

hoerner.ca
5
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Calvin was an excellent technician that came over and fixed our leaky kitchen faucet, as well as a few other problems we had in our bathrooms. I would recommend his work to anyone. He was easy to talk to and explained everything he was doing. Great guy. Great company. John Sorbera Homeowner in Scarborough

hoerner.ca
5
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fair. friendly. pro. dylan and team did an amazing job dealing with a small, but tricky fix. i appreciated the various approaches dylan took to solving the problem, finding the best solution and leaving me very happy.

hoerner.ca
5
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good prompt service. zero complaints. kudos to tracy at head office for getting dylan to my house within an hour after i called. dylan was pleasant and efficient. he got the job done quickly and without issue. i would absolutely recommend this company to anyone looking for plumbing services.

hoerner.ca
5
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just wanted to say thank you so much for the lovely work your guys did on my kitchen and bathroom recently. they were prompt, efficient and courteous - what more could you ask! i love my new faucet in the kitchen it is such a relief to have the thing working properly!

hoerner.ca
5
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kyle and mike were professional and personable. kyle checked in to let me know each step of the way. they arrived early and i didn't have to wait and same day service. superb job. thank you.

hoerner.ca
5
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i used hoerner plumbing and heating for the first time this fall. hoerner came highly recommended to me and exceeded my expectations. they were prompt, effective and cost efficient. their technicians were all very polite and friendly, cleaned up the job perfectly and responded very quickly when i had follow-up questions. i have no hesitation in recommending them to friends and family.

hoerner.ca
5
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dave from hoerner heating & plumbing did an excellent job replacing a leaky pipe in my basement. my sister recommended them, and my whole experience was positive - the friendly receptionist offered a choice of times and dave arrived exactly on schedule, explained what needed to be done and had the pipe replaced within half an hour. no more dripping! i had called another company that offered 24 hours service first, and they offered me an appointment in 2 weeks. when i called hoerner, they offered me an appointment the same day. i would definitely use them again.

hoerner.ca
5
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a bathtub, sink and toilet was all installed by hoerner heating and plumbing. each item was installed properly in a timely matter. staff cleaned up and made sure i was happy with the results. they also recommended a tiler to us so we could get the job finished. scheduling the electrian and plumbing on certain days was easy as hoerner worked with my timeline. staff is amazing.

hoerner.ca
5
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andrew and his crew have been servicing my house in east york as well as 2 rental properties we own in downtown toronto. we are extremely pleased with their prompt and professional service over the past several years. they have fixed everything from routine plumbing issues to replacing water heaters, servicing our boiler,fixing our dog shower and dealing with a pipe that burst in the ceiling of our heritage home. the last issue was urgent and andrew dropped everything and came to our rescue right away. we are always happy with the work they provide and i find their pricing to be competitive. i have no hesitation recommending this company.

hoerner.ca
5
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service was efficient and professional. hoerner's worked hard to get a new boiler installed quickly at a busy time of the year, when i had no heat, and was quick to fix any problems i had after installation.

hoerner.ca
5
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dave came over and fixed our toilet's leakage problem with great speed and efficiency. all of the parts that were replaced look and work perfectly. our problem is no more! we were so pleased that our next door neighbour recommended you and that your van was in our neighbourhood when it was. it was all organized superbly from beginning to end. thank you so much for your expert service!

hoerner.ca
5
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im very pleased with the top quality of service on this job.mike was excellent and he, kelvin and felix were professional in every way. mike will be coming back to install the new radiator.im satisfied on all counts and would be more than happy to recommend your company.

hoerner.ca
5
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brad proposed a diagnostic plan for my emergency boiler/radiator situation that was logical. after the diagnosis, he clearly explained the work plan and my options and kept me up to date. i absolutely recommend hoerner.

hoerner.ca
5
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i would say the customer service is excellent. the person on the phone was courteous, clear and very organized. i have had numerous dealings with this company and all of the employees are exemplary.the technicians always came during the time stated and were professional and polite. they were very respectful of my property as well. we unfortunately had numerous glitches but hoerner did everything they could to resolve things in a timely manner. i would definitely recommend this company to other people.

hoerner.ca
5
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kyle initially came to my home to go over everything and give an estimate on a variety of work to be done (including boiler cleaning, toilet replacement, shower head replacement, toilet seat replacement and various repairs to leaking / broken taps). the estimate was emailed to me and after having the chance to review it, i requested the staff work with me to help select the plumbing fixtures needed for the job. they were honest and forthright in their suggestions. when kyle returned to complete the work i found him to be extremely pleasant (even cheerful) and professional and he executed the repairs perfectly in a timely fashion and stuck to the estimate given. i wish now that i had not left it so long to get this work done as it turned out to be a completely stress free experience. it was a pleasure dealing with kyle and the staff at hoerner plumbing - including angel who works in the office. many thanks!!!!!

hoerner.ca
5
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good people to do business with. very professional prompt and the staff willing to please you. brad their plumber a real asset to the business and a good image from a customer stand point for hoerner. thanks again!

hoerner.ca
5
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i wanted the drain pipe adjusted and the incoming water cut 8 inches above the floor. they gave a 2 hours window by martin arrived within the first 5 minutes. martin provided a full explanation of the service before beginning.

hoerner.ca
5
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i've been using hoerner heating and plumbing for 12 years. they are fast, courteous (you'll never get a brighter answer to your phone-call), knowledgeable and trustworthy. my most recent repair was to a complicated shower system, which, while it had to be over two visits, brad fixed efficiently and courteously. i feel i'm working with the best.

hoerner.ca
5
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our experience with hoerner for the installation of a faucet on our deck was great. horner were able to schedule a time which worked for us, and they turned up when they said they would. the work they did was quickly executed - it looks great and works well.dave and calvin explained what they were doing, and helped us understand our options when there were different ways the job could be done.the work site was left very clean and tidy, and we were delighted with the work. there were no surprises, the price was reasonable, and the work was great.

hoerner.ca
5
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hoerner plumbers came out and performed the following work in an efficient and timely manner.. they were courteous, respectful and cleaned up. i would recommend hoerner.hoerner job description..remove and replace 3"waste piping from penthouse 1 that has been continually blocking up. it is approximately 30 feet in total. part of the ceiling will have to be opened in unit 6 and primarily unit 1. we will protect the entire area with tarps and plastic so as to avoid any unnecessary cleanup or damage. in as much as possible cutting and preparation of pipe will be carried out outside in the courtyard. the two back to back washrooms in penthouse 1 will be out of commission for several days. there has been leaking from the shower stall in penthouse 1 when there has been a blockage in the waste pipe, that drips into unit 6. this leaking originates at the base of the shower stall in penthouse 1. although it only appears to drip when there is a blockage, the scope of this work does not include the repair of this. the scope of this work will likely require the services of a tile setter. we can confirm the source of the leaking once the ceiling has been opened. several holes will have to be made in the ceiling to access the piping. that sound insulation will have to be taken out to access the piping. the scope of this work does not include the repair of the ceiling and insulation.

hoerner.ca
5
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i called hoerner heating and plumbing for a blockage in my drain,they responded immediately and resolved the issue in no time.ive used them before for my anual check up for my furnace,and like always they are professional,courteous,on time,and cleanthanks guys would highly recommend

hoerner.ca
5
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today i had dylan, a pleasant man from hoerner plumbing, come to my home to fix a drainage problem in my kitchen sink. he made sure that the total cost was communicated prior to his work, and the job was done swiftly and easily in under an hour. not only was he right on time, but he left the workplace clean upon his departure. i'd definitely call hoerner plumbing back after this experience.

hoerner.ca
5
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our very expensive german tub fixtures began to leak after 15 years, and we thought that we would have to replace them but hoerner plumbing and heating came to our rescue!hoerner plumbing and heating have been my plumbers and furnace caregivers for 20 years. we have a steam boiler which very few plumbers are qualified to work on, but andrew hoerner and his team have serviced it diligently every year. they send reminders about when it should be checked before the winter, and they have an answering service that gets someone to come in an emergency. the prices charged are very reasonable, and this company is truly a reliable and conscientious service provider. i would not hesitate to recommend them.

hoerner.ca
5
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we have used hoerner plumbing for the last few years for both emergency services and regular plumbing needs. every time their service has been fast, friendly and professional from the booking of the appointment to project completion, leaving the house as clean as when they arrived. their plumbers have always been able to come up with good solutions to challenging problems due to space restrictions in our house.

hoerner.ca
5
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dan and nancy--torontowe have used hoerner plumbing services several times and will continue to do so. the phone is always answered, service is provided quickly, neatly and most impressively---they seem to want to do it "right" the first time. yesterday, kyle not only replaced the bathroom taps, but found and repaired problems with the sink and pedestal that we were not aware of. dylan repaired a leak under our kitchen sink, that was more extensive than expected. the work was done very neatly, carefully and both were very patient and professional. we are so happy with the service from hoerner plumbing---will continue to use them and happy to recommend them.

hoerner.ca
5
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hoerner plumbing and heating have been my plumbers and furnace caregivers for almost 20 years. we have a steam boiler which very few plumbers are qualified to work on, but andrew hoerner and his team have serviced it diligently every year. they send reminders about when it should be checked before the winter, and they have an answering service that gets someone to come in an emergency. we have some exotic bathroom fixtures which are made in europe and they went to the effort to source the replacement part and repair the taps which saved us from having to purchase new ones. the prices charged are very reasonable, and this company is truly a reliable and conscientious service provider. i would not hesitate to recommend them.

hoerner.ca
5
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hired hoerner heating & plumbing for the first time to service the boiler in my property since the heater was not working. service from person who answered my call, to scheduling appointment, to the actual service appointment itself was professional and efficient. they effectively troubleshooted the boiler problem and resolved at a reasonable price. some service differentiators in my mind, they give 2 hour appointment window (as far as i'm aware most give 4 hour window or none at all), and genuinely appreciated my busy schedule and really worked with me to schedule. you can tell they take pride in their work, are honest, and are trustworthy. i look for a partner in the contractors i hire to build long term relationships for my properties, and without a doubt, i'll be exclusively hiring them for any future needs in any of my properties i own, and without question would recommend them to anyone. thank you!

hoerner.ca
5
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a few months ago we were experiencing another heavy rain and the don river had flooded bayview ave. and the don valley parkway. the tenants at our rental property called after 11pm to say the basement was filling up with water. they were trying to keep it under control using buckets to remove the water. i tried calling a few companies. i called hoerner and had a good first impression over the phone. you can usually detect, even over the phone, if customer service is a top priority for a company. they said they could send someone over within the hour. on such a chaotic night this seemed miraculous -everyone's basements were flooding! it was after midnight and true to their word a service man arrived promptly. he found the problem and cleared the clogged drain right away. he then gave me a discount on the call because it was a quick, uncomplicated job. the discount was not necessary and on an evening of thousands of emergencies i don't think other companies put their customers ahead of their potential profits the way hoerner did. when other companies were not even taking any more calls hoerner squeezed me in and delivered. they will certainly get my business again as they have earned it. i now recommend hoerner to my friends who are looking for a company that is reliable and delivers fast, fair service.peter

hoerner.ca
5
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my rads were damaged as a result of 6 days of power outage during the ice storm.kyle, dylan, and mike were quick to respond despite the overwhelming demand for plumbing emergencies.they were very professional and provided outstanding service.

hoerner.ca
5
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just wanted to drop you a line to say thanks for the great servicelast week. felix was professional, efficient and thorough. heinformed us about what he was doing throughout the install. we'rereally happy with the results.

hoerner.ca
5
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i asked hoerner heating & plumbing to come by as i suspected there was a leak in the bathroom. the technician who came by inspected the problem thoroughly and checked multiple areas of the house to ensure there was no leak and also provided tips along the way for me to remember for future reference. he was professional, thorough and polite. i wouldnt hesitant to use this company again if i have a problem in the future.

hoerner.ca
5
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the receptionist did her best to meet our needs given a plumbing emergency. the gentlemen who arrived at my home quickly understood the problem and fixed it. they were courteous and friendly. the work was done quickly and i wasn't put into a position of fear to fix anything other than what had to be done.

hoerner.ca
5
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my husband and i needed 2 pedestal sinks in our new home replaced with sinks with vanities (needed the storage!) and had another company give us a quote first which was huge! hoerner was suggested to us by a colleague and they came in, quoted us one quarter (25%!!) of the price and did a great job! they were quick to respond and on time. they left the place clean and took the old sinks with them. we would recommend them again (and have already had them back as our toilet kept running.)

hoerner.ca
5
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after a recent drain back-up, on a neighbour's recommendation, i called hoerner plumbing. they responded promptly, accessed the problem and explained the situation and the options carefully. i received a detailed and accurate quote, which was in line with other prices that i had heard of for similar work. they arrived to do the job exactly when they promised, did the work thoroughly and completed it on schedule. very importantly, the clean-up was excellent - my interlocking pavement looked as good as new and my basement was cleaned up well. they were very considerate and responsive to my concerns and did everything possible to ease me through this major repair. dealing with hoerner plumbing was a very positive experience.

hoerner.ca
5
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our laundry area was a mess of piping due to poorly executed work by multiple prior owners moving things around. dylan and brad did a great job in untangling the mess, relocated our washer, laundry tub and meter, and left the plumbing in a state that showed it was well planned out. they were on time, good to work with, listened to me and came in on the quoted price.

hoerner.ca
5
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thanks so much for sending kyle to our home. he did incredible work and was a true professional . his attention to detail and dedication to doing a first class job was obvious from the moment he arrived. i would welcome him back any time. thank you so much for solving our problems.

hoerner.ca
5
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we had hoerner plumbing perform several tasks for us. the first was replacing some old large diameter water pipes used for our radiators. this was a difficult task given the locations of some of the joints. kyle and the rest did a great job, staying late as needed to finish the job in 1 day. they also installed some new radiators in our basement, cleaned the furnace and installed an outdoor air line to the furnace room. again, a very nice job. they always come when they said they would, quotes made sense and there was no variation between the quotes and final prices. everyone involved with the company is pleasant to deal with and they always had answers to our questions. we will definitely use them again.

hoerner.ca
5
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best in the business. reliable, trustworthy and great value. kyle was professional, knowledgeable, fast and very personable. i have used them many times and trust them completely. they promise a 2 hour window and they keep the promise,

hoerner.ca
5
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i was very impressed with the work that andrew did at my home.i needed some faucets replaced and he advised me on the features and the best ones to get. his work was immaculate and i will not hesitate to recommend hoerner heating and plumbing service to my family and friends.sandra

hoerner.ca
4
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recently, our water heater needed to have the anti-scalding valve replaced. this manifested itself to us as a change in the hot water temperature. the first thing we did was to call hoerner plumbing as we have learned from experience, that they are a partner we rely on to help us maintain our home. staff were able to come by the next day and assess the issue, provide an estimate and complete the work for less than $500.00.we count on hoerner. they have earned our trust and with eachinteraction, they win back our business. s. forsyth & g. jestin -homeowner

hoerner.ca
5
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if you need reliable plumbers don't hesitate to call hoerner's .we got same day service and the technicians martin and kyle were very knowledgable and very good workers. they were great problem solvers because they removed a custom made shelving unit and worked from the inside the small space to replace the pipe.they didn't need to cut through the dry wall...saving us time and money. they worked quickly and quietly and did a great job cleaning up after the job was done. it is nice to see that there areprofessionals that care about their customers and their jobs.thanks for outstanding service....martin and kyle.

hoerner.ca
5
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i called hoerner plumbing recently with an out-of-the-ordinary request and was very impressed with the effort they put into finding a solution. i was delighted with the result, and with the care taken to leave my home spotless while the work was done.

hoerner.ca
5
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Hoerner Plumbing runs a smooth operation, from their call center to page on-call staff, extending to the courteous, professional office staff and plumbers, reassuring anxious customers like me that my problem(s) will be remedied promptly. Recently, I had Mike, Brad & Calvin work on two separate jobs for me, and at all times they have been respectful, courteous and thorough in the tasks that they undertook. Mike replaced a 46-year old main shutoff valve that was starting to leak, and he also installed a new piece of pipe that increased the water pressure phenomenally! Brad replaced a leaky water tank drain valve at first, which then led to the thermostat control being replaced as well, which had coincidentally failed to operate upon turning it back on. A new control panel had to be ordered, which came the next day and upon installation, failed to operate, even though the pilot light was on, but gas delivery to the tank was very weak. Brad then took the time to troubleshoot everything possible to locate the cause of failure (the gas valve would not engage). After he found the cause of the problem, I was very relieved to have hot water again. Even Brad said that he learned something knew from this experience (something had blocked the gas intake pipe). Brad then conducted an ohms test on the old control panel, and found that it was on the verge of needing replacement, anyway. I've learned that the guys are actively engaged in continuing education, which is good to know, as they use this newly acquired knowledge to apply this to their work and to educate their customers with. Overall, I'm happy with the services that they provide. They are diligent, knowledgeable, resourceful in finding solutions to plumbing problems, and actively engaged in continuous learning, which is reassuring to me, knowing that I'm dealing with knowledgeable professionals. As the saying goes, "education is the key to knowledge." Thanks again, everyone!

hoerner.ca
5
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received a call for a commercial property i own had a leak that was flooding the stairwell. called hoerner up at 5:30am, and they were on the scene by 6:30. completed the job, and even helped me clean up a little.only problem would be how expensive the emergency rate is, but i haven't been able to find someone for cheaper unfortunately.

hoerner.ca
5
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hoerner plumbing is as good as its word. after 2 other plumbers failed to turn up, hoerner (jordan) turned up on time and finished the job quickly and cleanly. i'll definitely use them again.

hoerner.ca
5
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it was a pleasant surprise to receive the service that hoerner plumbing promises in the 6 pledges. operator on duty 24/7,provide 2 hour arrival window, upfront pricing, fixed right the first time, clean up and finally the yes guarantee. we were happy with their service and we would use them again.

hoerner.ca
5
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we had tree roots growing under our home and causing problems in our plumbing. after bringing in other plumbing companies that gave us quotes of up to 7000 dollars, we gave hoerner a call. they identified where the problem was, came out at the time that was most convenient for us, tore up the carpet and performed the necessary repairs before actually drying and re-laying our carpet for us.this company is unbelievable. they explained every step they took, why they took it and informed us on what we might have to do in future, and were neat as a pin in their work.

hoerner.ca
5
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i have had the pleasure of using hoerner heating & plumbing on several occasions.they have replaced my gas hot water heater, fixed leaks in my kitchen and replaced my bathroom taps and shower head.they were always prompt, courteous, clean and did a wonderful job.they even followed-up to make sure i was happy with the service.

hoerner.ca
5
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last week, hoerner plumbing came to the rescue when i discovered my bathroom pipes had frozen. as usual, their service exceeded my expectations! thanks to tracy, kyle and dillan for resolving the issue immediately - i truly appreciate your knowledge, sense of urgency, reliability and friendly approach. i couldn't recommend hoerner highly enough! thank you!

hoerner.ca
5
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Hello Tracey, Just wanted to thank you, Brad, and Felix for the repairs to my boiler today. I had 3 plumbers come look at my boiler and no one could fix it. The plumbers told me it was a difficult, lengthy job, they didn't have all the parts, and that it would be very expensive. I was stressed and even lost some sleep over it. Your guys, Brad and Felix came in and on the same day fixed it. They were polite, professional ....they even sweeped and cleaned up. Thank so much

hoerner.ca
5
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service is always prompt and professional. staff that are knowledgeable. everyone cleans after their own mess and most important the job gets done properly. we have been using hoerner plumbing for 5 years.

hoerner.ca
5
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i hired hoerner plumbing to do two major plumbing projects in my house. dillon and mike were there at every step keeping me informed and up to date on the progress. the work was professional and high quality from start to finish. thanks.

hoerner.ca
5
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they were on-time, fast, friendly, competent, complete (bled the rads) and competitively priced. they are experienced with radiator systems, can't ask anything more. will be using for furnace service from now on.

hoerner.ca
5
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we have used hoerner plumbing for the past 3 yearshoerner is professional and arrives within their 2 hour window. to all of our calls.they always clean up after the work is done.they always make sure the job is done right and at a reasonable cost.they are fast and friendly.

hoerner.ca
5
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Thank you "HOERNER Heating & plumbing " for all the work done at my home after the basement water flood damage . All the HOERNER’s Heating & plumbing professional work is now functioning well .

hoerner.ca
5
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we had a basement sewage back-up, hoerner's were recommended to us to do emergency repair work. they quoted a price over the phone and stuck to it, despite the fact that the work ended up being more involved, and took them over three hours to do. their advice was accurate and honest, the work was well done and they cleaned up after themselves.

hoerner.ca
5
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hoerner did an excellent job replacing our old hot water boiler. they completed the work as quoted and on time. andrew hoerner was very pleasant to deal with. top notch job!

hoerner.ca
5
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hoerner provided a very good quality of customer service for timely booking and delivering on the replacement of the shut-down value to the exterior faucet. i am very happy to use them in the future.

hoerner.ca
5
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Andrew and Tracey ..... Ted and I wish to reiterate our thank you for having the water connection pipe situation remedied. As mentioned before, we know there had to be a lot of chasing (and possible arm twisting!!) to get this done. You immediately took action and did not give us any push back what so ever. It says an awful lot about your professionalism, integrity and how you value relationships. We hold these values as well and have the utmost respect for your handling of this. It was also wonderful that you had Calvin in attendance to keep on top of the work. He was great and did a superb job of keeping me informed as the work progressed. He is a valuable addition to your team and an exceptionally nice young man. We look forward to working together with you for many years to come. Kind regards .... Wendy

hoerner.ca
5
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as landlords, with 2 kids, we depend on reliable companies like hoerner that show up on time and do a thorough job and leave the place clean when they leave. the plumbers, martin and kyle, quickly figured out the problem with the toilet and fixed it very fast. our tenants are very happy, we are satisfied, and we will definitely use hoerner again.

hoerner.ca
5
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when our furnace was red tagged we tried many companies to get somebody to come out and help. the only company that was willing to squeeze us in on such short notice was hoerner, which we were very happy about. their service is prompt, and we never have to call them back to fix or re-do a job, they are a great company.

hoerner.ca
5
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this afternoon, your technician, mike, attended and took care of the two plumbing problems in my house. he did so in a very professional, quick and efficient manner. thank you very much again from a repeat customer.

hoerner.ca
5
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Extremely helpful phone service, prompt response time (>15 minutes for this emergency call). Dave was very friendly and solved the issue very quickly. He also explained the work we will need to do in the future, for which we will be returning to you guys. Made a stressful situation much more manageable and funny. Thanks!

hoerner.ca
5
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Calvin and Brad were not only professional they were friendly and really nice guys. They were timely and tidy and considerate of my situation which could have been costly. When the situation was cleared up it was like watching a football game and winning in the last 2 minutes. Best service ever! I never fill out reviews!!!

hoerner.ca
5
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Over the past few months, I have had excellent service from Hoerner Heating & Plumbing staff, including Kyle, Calvin, Jason, Claire and Mike. They have taken care of the plumbing for two bathroom upgrades, as well as replacing radiator pipes and a very clogged laundry tub trap. I have found them all to be knowledgeable, skilled, punctual and friendly. I especially appreciate their expertise with boiler systems. They also do a great job cleaning up! I would highly recommend their services!

hoerner.ca
5
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Andrew Hoerner came over, assessed the situation quickly, although it was obvious that I needed a new hot water tank. He discussed the options with me, wasn't pushy at all. A couple hours later I had a new tank in. He and Brad did a great job with the copper pipes to make it all fit, looks beautiful and works like a charm. Cleaned everything up, friendly and nice. A joy to deal with.

hoerner.ca
5
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We had multiple projects at our commercial property and we are very pleased with the results Hoerner Plumbing provided. Andrew and his crew are very knowledgeable and professional people. They always help with any emergency, quick on response and have best price on the market. After Hoerner Plumbing replaced our old boiler on a new modern & efficient one we had 4000$ savings on gas over one winter season. They also replaced our old sewer system in the building, installed new radiant heating systems into our new apartments as per city code and HVAC requirements. Andrew can help you with all re-piping, new boiler installation, new heating system calculation and installation, rough in underground waste piping sewer line, underground liner installation in sewer line, inspection with snake camera, installation of mainline backwater valve. They can help you with simple sewer clean up to sophisticated smart boiler system installation. We highly recommend Hoerner Plumbing for any heating or plumbing project.

hoerner.ca
5
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We had a cold snap (-23 C) and having inadvertently left a window ajar there appeared to be a problem maintaining the setpoint temperature in the house. My son called Hoerner and Andrew came promptly to investigate and resolve...no charge. Great service.

hoerner.ca
5
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Mike came and made a very elegant upgraded repair to my hot water heater. He also had time for some minor repairs as well. Cheerful and knowledgeable, I was very impressed with his professionalism.

hoerner.ca
4
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After one of our hot water pipes burst during that last cold snap, we got a prompt response from Hoerner and someone was able to make it out to our place the next day during an extremely cold Family Day weekend. He wasn't able to immediately solve the problem because it was difficult to trace the route of the pipe in question but he was at least able to restore water except for hot water in some locations. A few days later, another plumber and apprentice from Hoerner came to fully complete the job. By that time we had a better idea of the location of the pipes and they were able to locate the burst pipe fairly quickly. They also worked out a way to simply reroute the pipes so that we should not have a repeat of the freezing problem. They were both polite, friendly, knowledgeable and efficient, completing the work neatly and in reasonable time. My only quibble is that I realized that the first plumber who came could have located the burst pipe fairly easily by just opening up a section of the wall under the back sink (which I had suggested a couple times) in which case he could have made an initial repair and we would have had full access to hot water during the week. However, I do recognize there was a lot of uncertainty over how the pipes connected up which was difficult to determine. He was also very polite, professional and conscientious. We have employed Hoerner in the past for other major plumbing work and have been pleased with their work and professionalism.

hoerner.ca
5
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Excellent timely response on a long weekend. Took time to explain what he was doing and possible outcomes as well as cost of each before getting to work. Explicitly checked at outset that we were comfortable paying overtime fee. Courteous and conscientious - followed up on initiative re planned follow up.

hoerner.ca
5
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Dave was super friendly and professional as were all the staff. We needed parts ordered for our 2 toto toilets and the process was seamless for arranging the follow up. It has been a pleasure dealing with the entire team, from the phone staff for the intial assesment to the on site service staff. I would highly recommend Hoerner, they hit all the markers.. Professional, Punctual and Priced fairly.

hoerner.ca
5
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Came on time as described. Fast, Polite. Knew exactly what the issue could be within 5 minutes vs other plumber quotes who took up to 1hr. Cleaned all debris and left zero marks on the floor. Highly recommend. Pricing is very fair in comparison to other quotes we got. Go Hoerner!

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Locations:

Hoerner Heating & Plumbing

868 Broadview Ave, Toronto, ON M4K 2R1, Canada
(416) 463-2573

Hoerner Heating & Plumbing

868 Broadview Avenue, Toronto, ON M4K 2R1, Canada
(416) 463-2573