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1008 Rangeview Road, Mississauga, ON L5E 1H3, Canada

(905) 278-2891

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gencomarine.com
5
@

I had my new Dodger and Bimini installed exactly when they said they would be there and the result was better than I hoped for. Great Work and a great product. Any contact with the company was always pleasant and professional. Thanks Nat and the crew

gencomarine.com
3
@

Have always received good service from Genco Port Credit in respect to supplies or quick canvas repair. However, I did leave my sun pads in the summer of 2013 in order for Nat to construct a cover to which after numerous follow-up calls I was instructed after 5-weeks that the cover was not complete and I subsequently took this business elsewhere....I hope the recent closing of the Queen Quay store will improve canvas repair/construction service at the one-remaining Port Credit location?

gencomarine.com
5
@

Contacted Lori and Genco and explained I needed a new Bimini with three weeks. After confirming with her team that the date could be met, she took notes about my preference (height, ceiling window, length). As promised, I received my new Bimini as scheduled and the workmanship is perfect. This my second order with Genco and both experiences have been great. A+++ for quality and customer service If you visit there store, ask for Lori or Mitch they are very knowledgeable and a pleasure to deal with.

gencomarine.com
2
@

I am thoroughly disgusted by the lack of customer service at this Mississauga Location. Dropped off a simple vinyl seat recover that would take 10 to 15 minutes to staple on the new 12” x 22” vinyl. I accepted their quoted completion time of 3 days because they were busy. The cost was quoted as “not very much”. They could not provide me an hourly rate as the one person that quotes jobs was out, but they assured me it was “not going to be very much”. I requested the quotations guy to call me as I have had experience with their inflated pricing structure. I received a call the following day from Laurie, saying that Nat Genco was too busy to call me, the seat would take longer than a week and refused to quote their hourly rate. I would recommend having your work done else where or getting everything in writing before they touch anything.

gencomarine.com
1
@

Do not do business with this company. I ordered a Duster for my boat. They collected all the money and did not deliver the product. "Laurie" their front desk person is extremely nasty and should not be in a customer service position. I will be reporting this company to the American authorities as they should not be allowed to sell products over the international line. Absolutely horrible.

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Locations:

Genco Marine

1008 Rangeview Rd, Mississauga, ON L5E 1H3, Canada
(800) 361-2890

Genco Marine

1008 Rangeview Road, Mississauga, ON L5E 1H3, Canada
(905) 278-2891

Genco Marine Ltd

544 King St W, Toronto, ON M5V 3M4, Canada
(416) 504-2891