Add a Review

7128 Fairmount Drive Southeast, Calgary, AB T2H 0X4, Canada

(403) 255-7791

Rating:

Complaints:

BBB:
BBB® Accredited A+ Rating 1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Ripoff Beport :
Complaints Board :

Reviews List

smithbrosfloors.com
5
@

I have an older home with all of the character and quirks that one would expect in that type of structure. There isn't a single square angle in the house! Despite the challenging layout, Smith Brothers' installer did an outstanding job creating a beautiful floor with perfectly flush baseboards and molding. Paul and Mark were helpful not only in the consultative phase but also in the showroom and as a result I would happily recommend the entire Smith Brothers team to other homeowners.

smithbrosfloors.com
5
@

my family has used Smith Bros. several times and would not hesitate to recommend them. You might be able to get it done a little cheaper, but if you really want it to be done right, this is the right company

smithbrosfloors.com
5
@

I've been working with Mark Freeland at Smith Bros. Floors for several years now and he's always such a pleasure to work with. He and his team are always professional, courteous and skilled at their craft. My clients are always thrilled with the work done in their homes. I never hesitate to us them to do hardwood installations or refinishing because I know they will exceed my expectations.

smithbrosfloors.com
5
@

We purchased flooring from the folks at Smith Bros for our offices. Paul helped us pick a floor that was resilient and almost two years later still looks great in our busy office.

smithbrosfloors.com
5
@

We have just finished a major upper-level renovation that included removal of all our carpeting from a winding stairway, hallway and three rooms, and replacing all of it with hardwood. The job also included a refinish of existing hardwood in one upper-level room, and ultimately resulted in a refinish of our very large kitchen floor, Suffice to say the end scope of the job far outweighed the beginning. Smith Bros were 100% professional from start to finish...Paul Smith came to my home and outlined the step-by-step procedure to take care of my kitchen floor in a very patient and clear manner...there was not one moment when I was made to feel like my questions were unnecessary or that as a layperson, I was taking up too much of their time (I find this kind of thing so often happens to consumers). The staff who worked in my home and created an absolute masterpiece of our hardwood floors were respectful of our dwelling, conscientious, punctual and took the utmost care to contain any mess they might make...they also explained each day what the next step would be and how the floors would look as the process moved forward. I literally have floors that remind me of artwork now! :-) We are thrilled with our results and would recommend Smith Bros to anyone considering hardwood flooring. 5 Stars..well done!

smithbrosfloors.com
5
@

I have always had a great experience with Smith Bros. Floors Ltd. The entire team is professional and courteous from sales, quoting process, scheduling, install to the final finished product. I would highly recommend them to anyone!

smithbrosfloors.com
4
@

Overall a good experience with some excellent highlights but a couple of detracting remarks. Rod Martin's experience was essential in helping us choose the right product for hardwood floor - something that would last up to a large dog, and something that would not perfectly match the existing hardwood, but would blend and contrast well. His product choice, and the actual product itself were excellent. Scheduling and communication with the company was also extremely timely. The installation itself went well. The guys were punctual and worked diligently finishing the install well in advance of the estimated date. The actual installation of the floor was very good. We're very happy with how it turned out. Site clean up, however, remained much to be desired and the installers did not bring any floor runners with them to protect our existing hardwood floor from the foot traffic in/out of the house. I had to provide the protective cover. While we appreciated the guys working long hours to complete the install ahead of time, we felt that site cleanup was curtailed. Although they vacuumed the interior work area quite well, we ended up down on hands and knees cleaning up the glue smears. The installers had tried to wipe up the glue spills, but had merely smeared it out into a thin sheen on the hardwood floor - a typical, hasty attempt to clean up. A fair amount of the packaging material had also blown over onto our neighbour's property which wasn't picked up and large, thick piles of sawdust were left on the front porch and stairway which had to be cleaned up. While I would recommend Smith Bros. to other consumers, purely for the knowledge, expertise, product and customer service, I would caution them with a caveat to watch for proper site cleanup and floor runners to protect your existing floor.

smithbrosfloors.com
5
@

Very impressed from start to finish. A reasonable estimate, followed by outstanding workmanship and please people to work with. would recommend to anyone

Add a review

Locations:

Smith Bros. Floors Ltd.

7128 Fairmount Dr SE, Calgary, AB T2H 0X4, Canada
(403) 255-7791

Smith Bros. Floors Ltd.

7128 Fairmount Drive Southeast, Calgary, AB T2H 0X4, Canada
(403) 255-7791