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1724 36 St SE, Calgary, AB T2A 1C8, Canada

(403) 569-7378

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orkincanada.ca
1
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10 minutes later, Candace called me back. She told me she was getting an entomologist to come in and educate the company on Black Widows and try to figure out the best way to get rid of it. It was agreed that Michael's technique had been inefficient. This coming from a company that told me they could deliver and fix my problem. Sheesh! She told me there were a few different ideas already floating around of how best to capture it but that I might still be stranded out of my house for a couple more days while they tried to kill it. She recommended a trip to the LCBO. I concurred. Candace said she would most definitely get back to me soon as her shift was done at 5 and she wanted to see this resolved. A bit later, I still hadn't heard from anyone and was nervous that 5 was slowly ticking around. I called Candace again. She had spoken to the regional manager and he had been supposed to call me. She said she would contact him again and try to get him to contact me and that she would call me before her shift ended to see how things were going. (Seriously love this girl - she is the only good thing at Orkin).I didn't hear anything back. Candace called me at 4:53 and asked if I'd heard from the manager yet. Nope. She wrote him an email telling him to get in contact with me ASAP and let me know that his name was Rob and I should hear from him soon. She said she hoped I would be able to get a shower and to stay out of my house (which I noticed has a few more widow webs) and that she would call me when she started her shift the next day. Almost an hour after I had talked to Candace, I got a call from the Supervising Manager of Orkin. I was stoked. Stupid me and my hope that things would be rectified! His first question was "Well, if this is such a big deal why did you wait three days to call?" I started to explain, shocked that I was being accused of not taking the situation seriously or exaggerating it's severity. He interrupted me saying that I didn't need to have attitude. He had to ask these questions. I stated that this was fine, but questions come with answers and I wasn't done yet. I also apologized if I seemed terse, but I HAD been given the run-around by the company all day and was on Day 3 of being a refugee from my home so I wasn't in the best of moods. The conversation could be summed up by him laughing at me and my situation, saying that he didn't "appreciate" me insulting his "best technician". I explained that Michael had admitted this was first time dealing with a Black Widow. He also called me a liar concerning the time frame and the fact that it was a spot spray with no aerosol bombing in my home. He said he would be checking the truck's GPS. I explained that this probably wouldn't make a difference as Michael had spent quite a bit of time hanging out in his truck. Apparently this was him making "preparations". If that was the case, why was he in the truck AFTER he came into my home and did practically nothing. He also said that he doubted it was a Black Widow as this was too rare. I explained once again that it had been identified by the Zoo. "Well, we aren't the Toronto Zoo and we don't consult with them." Apparently, maybe they should seeing as the tech didn't even know what the Black Widow webs look like.  He said I was being unreasonable (I was only asking to have the thing eradicated from my house - something they had initially told me they could do). He said he didn't want me as a customer anymore. I said I wanted my money back.An hour later, Michael arrived back at my house. He was very rude and my friend had to convince him to give me a refund. The money was thrown at me, but at least it was the proper amount.At this point, the neighbors were all on their computers trying to help as much as possible. We got ahold of Pest 911 and I spoke to the owner who is a very nice, honest and knowledgeable man. He was upfront that the company didn't have much experience with Black Widows but that he would help me in any way he could. He thought the best idea was for me to contact more entomologists first and get their advice before I used their services. I am on Day 4 of being displaced. My cats are at a friends while I am couch surfing and borrowing clothes from friends. I called my favorite entomologist at the Toronto Zoo who has been a huge source of advice and support. The zoo hooked me up with their pest control guys and also advised that all my clothes, fabrics, linens, curtains, etc., should be bagged and then frozen for 48 hours to be on the safe side. The pest guys called me and guess what? These wonderful chaps have loads of experience dealing with the critters and will help me fix the situation. They are coming on Saturday (Day 6) and I will be back in my house on Sunday (Day 7). If you find a black widow in YOUR house, I definitely recommend talking to the zoo in your area.

orkincanada.ca
5
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I was concerned about bed bugs, and within 24 hours of calling Orkin, a representative came to my apartment and did an inspection. She gave me the all clear (no bugs, yay!) and as no treatment was needed, I wasn't even charged for the inspection visit. Very prompt, friendly service.

orkincanada.ca
1
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Unprofessional and unreliable. I was expecting one of their team to arrive at 10 am (which he told the building maintenance man he would arrive at that time) and he was a no show. After many phone calls I am told he was on the road as late as 3:30 pm and then he phones the maintenance man (not me mind you and he had my number) to say he was sick and couldn't make it until Tuesday. This after waiting all day with a mouse infestation and the head office said they marked it URGENT. I am suspicious that on a long weekend Friday suddenly the Orkin guy is sick at 4:30pm to call it a day. Most importantly they are unreliable. I could have called in another company if they didn't have time for me. Horrible service. Call anyone else!

orkincanada.ca
1
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FALSE ADVERTISING!I had a rat scamper across the floor of my house on Friday night.  Suffice it to say I lost it.  I looked up a bunch of places and found Orkin.  24HR Emergency service it claims.  Perfect. NOT. I phone the emergency line and an operator said someone would get back to me in the morning.  10:30am someone calls to tell me they don't work on the weekend unless it's pre-booked.  So on Tuesday (after the long weekend) I phone someone and they tell me that they're booked up today.  Again I ask about this 24hr emergency and they tell me it just means that a manager will call you back to set up an appt during the week and that's only if you're a commercial client.  THESE PEOPLE LIE ON THEIR WEBSITE.  If they lie about this what else do they lie about?  I would never trust them.

orkincanada.ca
1
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Absolutely the worst company we have dealt with. "Inspection" consists of a rude man briefly lifting up various things around your house. And I mean, literally just lifting up and looking under various things. (Not needed, of course, but they won't do anything unless they perform one). Will a manager ever call you back? Of course not. Will they eventually fix your 'problem'? Of course not. But they will send people who don't care about you or your problem, that much I guarantee. Hire any other company.. ANY other.

orkincanada.ca
5
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Excellent service, and quick response.

orkincanada.ca
1
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If you have bedbugs you have to catch one for these guys to believe. By that time everything you have might get infested. If you have mice, they will come and set traps and leave. if the mice don't get caught by the traps, they don't do anything else. If you catch 4 mice 5 months later with the same traps. They come and do inspection and again do nothing else. They do not even replace the traps that caught the mice. They tell you they will check with local authorities if they can use poison or anything else outside the house. It might take weeks to get this information from "authorities". During this time you might be living with the mice in your house.

orkincanada.ca
1
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(not sure where first review disappeared to, but here it goes again). Worst company you will ever deal with. Don't make your problem more frustrating than it already is. Their 'inspection' consists of a man lifting up random objects (only a few, mind you), and saying "No problem here".. Kind of rude behaviour. You would think they would know how difficult it is to locate said problem (it is their job, after all). Cannot get manager to call you back.

orkincanada.ca
5
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The best pest control company in the city.

orkincanada.ca
1
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orkincanada.ca
5
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orkincanada.ca
1
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orkincanada.ca
5
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I had a potential pest problem and called Orkin to understand what it could be and what options I had. Everyone I spoke with was eager to help and they put me in touch with a local technician (Mark) who promptly contacted me to address my concerns. I will definitely use Orkin again for any future pest concerns. Thank you!

orkincanada.ca
1
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Worst customer service I have seen!! Called twice for service, never got a call back. Called a week later to file complaint with manager, never got a call back!! This is not how you run a business. Management doesn't even have the time of day for customers!! Call Sherwood park pest control, amazing ladies and GREAT service!!

orkincanada.ca
1
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The worst, rudest, most useless, over priced pest company in town. Made a bad situation even worse

orkincanada.ca
5
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orkincanada.ca
5
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They were wonderful....they came right away and gave me solutions to my pest problem. I recommend them highly.

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Locations:

Orkin Canada

1002 Rue Jean-Neveu, Longueuil, QC J4G 2M1, Canada
(800) 800-6754

Orkin Canada

11312 163 St NW, Edmonton, AB T5M 1Y6, Canada
(800) 800-6754

Orkin Canada Pest & Termite Control

11611 145 St NW, Edmonton, AB T5M 1V9, Canada
(844) 326-3197

Orkin

12160 80 Ave, Surrey, BC V3W 0V3, Canada
(604) 592-5525

Orkin

12160 80 Avenue, Surrey, BC V3W 0V3, Canada
(604) 592-5525

Orkin Canada

1361 Huntingwood Dr #3, Toronto, ON M1S 3E9, Canada
(800) 800-6754

Orkin Canada Pest & Termite Control

1361 Huntingwood Dr, Scarborough, ON M1S 3J1, Canada
(416) 754-7339

Orkin Canada

1361 Huntingwood Drive #3, Toronto, ON M1S 3E9, Canada
(800) 800-6754

Orkin Canada Pest & Termite Control

1361 Huntingwood Drive, Scarborough, ON M1S 3J1, Canada
(416) 754-7339

Orkin Canada

1368 Chemin du Bord de l'Eau, Laval, QC H7Y 1C5, Canada
(450) 752-2747

Orkin Pest & Termite Control

1375 Rue Frank-Carrel, S29, Québec City, QC G1N 2E7, Canada
(844) 326-3197

Orkin Pest & Termite Control

1375 Rue Frank-Carrel, S29, Quebec, QC G1N 2E7
(844) 326-3197

Orkin

148 Ingram St, Duncan, BC V9L 1P1, Canada
(250) 748-9412

Orkin

148 Ingram Street, Duncan, BC V9L 1P1, Canada
(250) 748-9412

Orkin

1500 Hartley Ave, Coquitlam, BC V3K 7A1, Canada
(604) 943-4871

Orkin

1500 Hartley Avenue, Coquitlam, BC V3K 7A1, Canada
(604) 943-4871

Orkin Canada

1525 Highway 11 North, Unit #1, Shanty Bay, ON L0L 2L0
(800) 800-6754

Orkin

1525 Simcoe 11, Shanty Bay, ON L0L 2L0, Canada
(705) 734-9477

Orkin Canada

1698 Findlay Rd #100, Kelowna, BC V1X 6B9, Canada
(800) 800-6754

Orkin/PCO Services

1698 Findlay Rd, Kelowna, BC V1X 6B8, Canada
(250) 801-3059

Orkin Canada

1698 Findlay Road #100, Kelowna, BC V1X 6B9, Canada
(800) 800-6754

Orkin/PCO Services

1698 Findlay Road, Kelowna, BC V1X 6B8, Canada
(250) 801-3059

Orkin

1724 36 St SE, Calgary, AB T2A 1C8, Canada
(403) 569-7378

Orkin Canada

18 Duffy Pl, St. John's, NL A1B 4M5, Canada
(709) 722-1844

Orkin Canada

18 Duffy Place, St. John's, NL A1B 4M5, Canada
(709) 722-1844

Orkin

237 Barton St, Stoney Creek, ON L8E 2K4, Canada
(905) 382-0448

Orkin

237 Barton Street, Stoney Creek, ON L8E 2K4, Canada
(905) 382-0448

Orkin Canada

250 Thompson Dr #10, Cambridge, ON N1T, Canada
(800) 800-6754

Orkin Canada

250 Thompson Drive #10, Cambridge, ON N1T, Canada
(800) 800-6754

Orkin Canada Pest & Termite Control

2733 Kew Dr, Windsor, ON N8T 3B7, Canada
(844) 326-3197

Orkin Canada

2832 Millstream Rd, Victoria, BC V9B 4M1, Canada
(800) 800-6754

Orkin

2832 Millstream Road, Victoria, BC V9B 4M1, Canada
(604) 485-6054

Orkin Canada

305 Baig Blvd, Moncton, NB E1E 1E1, Canada
(506) 857-0870

Orkin Canada

305 Baig Boulevard, Moncton, NB E1E 1E1, Canada
(506) 857-0870

Orkin Canada Pest & Termite Control

3109 Sexsmith Rd #3, Kelowna, BC V1X 7S6, Canada
(844) 326-3197

Orkin

3205 Coldstream Ave, Vernon, BC V1T 5L9, Canada
(250) 542-5828

Orkin

3205 Coldstream Avenue, Vernon, BC V1T 5L9, Canada
(250) 542-5828

Orkin Pest & Termite Control

336 Keewatin St, Winnipeg, MB R2X 2R9, Canada
(844) 326-3197

Orkin Canada

336 Keewatin Street, Winnipeg, MB R2X 2R9, Canada
(800) 800-6754

Orkin

3677 Highway 97 North, Kelowna, BC V1X 5C3, Canada
(250) 765-3714

Orkin

3677 Hwy 97 N, Kelowna, BC V1X 5C3, Canada
(250) 765-3714

Orkin Pest & Termite Control

40 Pippin Rd #5&6, Concord, ON L4K 4M6, Canada
(844) 326-3197

Orkin Canada

442 Millen Rd #14, Stoney Creek, ON L8E 6H2, Canada
(800) 800-6754

Orkin Canada

442 Millen Road #14, Stoney Creek, ON L8E 6H2, Canada
(800) 800-6754

Orkin

45 12th Ave S, Cranbrook, BC V1C 2R9, Canada
(250) 426-8250

Orkin

4532 Lazelle Ave, Terrace, BC V8G 1S2, Canada
(250) 635-6877

Orkin Canada

5 MacAleer Dr, Charlottetown, PE C1E 2A1, Canada
(800) 800-6754

Orkin Canada

5 MacAleer Drive, Charlottetown, PE C1E 2A1, Canada
(800) 800-6754

Orkin Canada

50 Thornhill Dr #2, Dartmouth, NS B3B 1R9, Canada
(800) 800-6754

Orkin

50 Weybright Court, Scarborough, ON M1S 5A8, Canada
(416) 264-9292

Orkin

50 Weybright Ct, Scarborough, ON M1S 5A8, Canada
(416) 264-9292

Orkin

502 47 St E, Saskatoon, SK S7K 4L3, Canada
(306) 716-0563

Orkin

502 47 Street East, Saskatoon, SK S7K 4L3, Canada
(306) 716-0563

Orkin Pest & Termite Control

502A 47 St E, Saskatoon, SK S7K 4L3, Canada
(844) 326-3197

Orkin

5536 Inlet Ave, Sechelt, BC V0N 3A0, Canada
(604) 885-6176

Orkin Canada

555 Wentworth St E #2, Oshawa, ON L1H 6N5, Canada
(800) 800-6754

Orkin Canada

555 Wentworth Street East #2, Oshawa, ON L1H 6N5, Canada
(800) 800-6754

Orkin Canada

5825 Kennedy Rd, Mississauga, ON L4Z 2G3, Canada
(800) 800-6754

Orkin Canada

5840 Falbourne Street, Mississauga, ON L5R 4B5, Canada
(905) 712-0095

Orkin

600 Signal Rd, Fort McMurray, AB T9H 3Z4, Canada
(780) 799-4498

Orkin Canada

630 Erin St, Winnipeg, MB R3G 2V9, Canada
(800) 800-6754

Orkin Canada

65 Clarke Rd #5, London, ON N5W 5Y2, Canada
(800) 800-6754

Orkin Canada Pest & Termite Control

65 Clarke Rd, London, ON N5W 5Y2, Canada
(844) 326-3197

Orkin Canada

650 Boulevard Industriel #102, Blainville, QC J7C 5Y7, Canada
(800) 800-6754

Exterminator Inc

7 Woolwich St N, Breslau, ON N0B 1M0, Canada
(519) 725-9283

Orkin Canada Pest & Termite Control

7061 Gilley Ave, Burnaby, BC V5J 4X1, Canada
(844) 326-3197

Orkin

7061 Gilley Avenue, Burnaby, BC V5J 4B5, Canada
(604) 434-8710

Orkin Canada

711 48 Ave SE #12, Calgary, AB T2G 2A5, Canada
(800) 800-6754

Orkin Canada

711 48 Avenue Southeast #12, Calgary, AB T2G 2A5, Canada
(800) 800-6754

Orkin

740 Industrial Ave, Ottawa, ON K1G 4H3, Canada
(613) 936-8966

Orkin

740 Industrial Avenue, Ottawa, ON K1G 4H3, Canada
(613) 936-8966

Orkin Canada

760 Notre Dame Ave, Sudbury, ON P3C 5L5, Canada
(800) 800-6754

Orkin

78 Barthe St, Chatham, ON N7L 1T6, Canada
(519) 351-1666

Orkin Pest & Termite Control

830 Industrial Ave #9, Ottawa, ON K1G4B8, Canada
(844) 326-3197

Orkin/PCO Services

830 Industrial Avenue, Ottawa, ON K1G 4B8, Canada
(613) 699-6788

Orkin canada

84 N Bend St #101, Coquitlam, BC V3K 6H1, Canada
(604) 524-5511

Orkin canada

84 North Bend Street #101, Coquitlam, BC V3K 6H1, Canada
(604) 524-5511

Orkin Canada

850 Industrial Ave #1, Ottawa, ON K1G 4K2, Canada
(800) 800-6754

Orkin Canada

850 Industrial Avenue #1, Ottawa, ON K1G 4K2, Canada
(800) 800-6754

Orkin

96 Chemin Coulombe, L'Étang-du-Nord, QC G4T 3V5, Canada
(418) 986-2635

Orkin Pest & Termite Control

S29, 1375 Rue Frank-Carrel, Québec City, QC G1N 2E7, Canada
(844) 326-3197

Orkin Canada

Unit #101, 84 N Bend St, Coquitlam, BC V3K 6H1, Canada
(604) 434-6641

Orkin Canada

Unit #101, 84 North Bend Street, Coquitlam, BC V3K 6H1, Canada
(604) 434-6641